Role – Customer Services Assistant

Reporting relationships – Customer Services Manager

Location – Office based or remote

Start Date – ASAP 

Role Summary – Customer Services Assistant

The Customer Services Assistant works alongside the Customer Services Manager to process UK sales orders and provide first class customer service to a diverse customer base. The individual plays a vital role in maintaining the business’ customer relationships and dealing professionally with any issues that arise. This role also provides back-up and support to our ex-cellar function, so we will train the person in all the ins and outs of this customer and supplier focussed service.

Key stakeholders

Sales team, Suppliers, Operations team, Finance team, Leadership team.

Who we are looking for

We need someone who can do three things (in the main)

Duties and Responsibilities – Customer Services Assistant

Skills and experience required

North South Wines is committed to Diversity, Equity and Inclusion.

Additional Application Instructions

Please email us a covering letter outlining what attracts you to the role, what experience you have, your CV and your salary expectations: